Building and Maintaining Customer Relationships BUS 9118

Online
OntarioLearn

OntarioLearn description: In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering and environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis.

Note(s)

Course Delivery Method:

This is an OntarioLearn online course delivered via the OntarioLearn Portal. Teacher support will be available via email, and technical support will be available via phone.

Hours and Fees

Hours

48

Fee

$437

Course Sections

CRN:
F17159
Delivery Method: Online
CRN:
W53673
Delivery Method: Online

Contact Information

Contact:

OntarioLearn Department

Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.