Front office and guest services are the focal points of a hotel’s guest experience. Our Front Office Operations course explores the complexities of managing a front office department from financial, procedural and technological perspectives. Use industry software to further understand how to respond to hotel guest needs. Learn to enhance customer experience by providing seamless service delivery.
Disclaimer: Continuing Education courses do not have a reading (intersession) week.
Full Time Equivalent
Hours and Fees
- Contact Information
- Centre for Hospitality and Culinary Arts