Front office and guest services are the focal points of a hotel’s guest experience. Our Front Office Operations course explores the complexities of managing a front office department from financial, procedural and technological perspectives. Use industry software to further understand how to respond to hotel guest needs. Learn to enhance customer experience by providing seamless service delivery.
Disclaimer: Continuing Education courses do not have a reading (intersession) week.
Full Time Equivalent
Hours and Fees
There are no classes currently scheduled for this course; however, check back often to see if we have developed additional schedules for the upcoming term. If you would like to receive an email update when the 2023–24 academic year (September 2023 to August 2024) becomes available and open for registration, complete our notification sign-up form. This will also ensure you receive a notification at the start of the spring/summer term (May to August) this year.
- Contact Information
- Centre for Hospitality and Culinary Arts