A cornerstone of an organization's success is the effective leadership of its employees. Our Leadership Communication and Group Dynamics course provides you with an understanding of the various concepts and styles of leadership, the differences between leading and managing, and the leadership skills necessary for success in hospitality. Learn and practice skills in effective communication, conflict resolution, negotiation, problem solving, networking and leading through economic uncertainty. Take the opportunity to assess your current leadership style, skills and behaviours and to develop an action plan for your future leadership goals. This hospitality course also explores global leadership issues and challenges within the hospitality industry.
Course Delivery Method:
This is normally an in-class course but will be offered temporarily online via Blackboard Learn/Collaborate while college buildings are closed.