Our Smart Serve course provides the Smart Serve Training Program approved by the Alcohol and Gaming Commission of Ontario (AGCO). You are required by law to complete the AGCO-approved training if you are someone "who is involved in the sale, service or sampling of liquor, or who takes orders for liquor from customers" as explained on the AGCO website. This alcohol education course covers civil liability, the impact of various alcohol-based drinks, signs of intoxication, and techniques for identifying and managing a patron who is approaching intoxication.
Passing the course earns you an eCertificate (sent via email or downloaded from your online Smart Serve account).
You will be required to have a webcam and speakers.
This is an online course with continuous intake registration. That means this course does not have traditional start/end dates. You can register at any time throughout the year (24 hours a day, 7 days a week), and you will have until the end date of the section (CRN) in which you are registered to complete the course. Make sure to register in the section (CRN) with the Date(s) range that includes the date on which you plan to start the course (keeping in mind that you will receive your online access/course materials approximately a week after you register).
Hours and Fees
- Contact Information
- Centre for Hospitality and Culinary Arts